Check out this short
video on emails and how they can be misinterpreted. This reinforces the message we heard at annual conference. I've had problems in the past with people who write emails that make lots of people angry. But when talking to the individual in person, his emails were not interpreted correctly. So stick to the facts and when conversations need to be made in person, do it.
1 comment:
Good information. I think the mood we're in when we open an e-mail often determines how we respond to what's written. It's very easy to misinterpret what someone is trying to say. Innocent words can take on a whole new meaning if the reader thinks you're saying something else. Also, professional or business-related e-mails should be written professionally. Unless I'm sending an e-mail to set up a meeting or confirm an appointment, I prefer phone or face-to-face conversations. Two questions: does this also apply to texting? And, did anyone else notice attitude was spelled attidude?
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